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Global Top Contributor Summit: real people behind user names and friendly smiles instead of emoticons. Meeting offline for the first time!

As you may have read in the official Google blog, the Global Top Contributor Summit recently took place in sunny California. This two-day event brought together for the first time over 250 Top Contributors from Google forums. Top Contributors are longtime members of the Google Help Forums who, over time, have distinguished themselves as true experts by providing helpful tips, advice, and support to other forum visitors.

In this blog post we wanted to tell you more about the AdWords Top Contributors (TCs) and the AdWords portion of the summit. Thirty-five AdWords Top Contributors from AdWords forums in 17 languages took part in the Summit. Coming from around the world, they had a unique chance to meet the AdWords Community Leads, along with Google management and engineering teams.

Alan Eustace talks about Google's focus on users and the importance of their feedback.

The first day of the summit was a gathering of all product Top Contributors. It offered presentations from Google's SVP of Knowledge Alan Eustace, product team managers and the Google Help Forum team. Googlers and TCs also had the opportunity to discuss the future of Google's online communities. The day ended with a ceremony to recognize outstanding Top Contributors.

Google and Top Contributors: collaboration in action

The second day was fully dedicated to AdWords. TCs met with the marketing and product teams to discuss product updates and future collaboration plans. During the Q&A session with the product team, TCs once again showed their outstanding product knowledge and interest in AdWords. We heard passionate discussion between the TCs and Product Managers on to how the next version of AdWords Editor should look. Once the general sessions were over, the participants split into groups with Googlers to brainstorm future initiatives and plans. Lastly, the management team of AdWords recognized the TCs for being the most active, creative and professional members of AdWords communities. In short, the day was filled with tough questions, constructive feedback, a sneak peek of upcoming product features, and well-deserved recognition.

The Summit went by fast, but left behind many joyful memories, new friends, and great feedback. We were touched to hear how much Top Contributors appreciated the opportunity to come to summit. "I've no words to describe how proud I am, to be part of this group of so extraordinary people. From outside… someone could think AdWords TCs are people who think only on how to earn money… no heart… no altruism…. What I've seen is really the opposite. I see collaboration, friendship, respect. Really, really, thank you very much to everybody," -- Andrea, Italy

Join the ongoing summit discussion with other AdWords enthusiasts.

In July, we launched our first issue of Think Quarterly, a publication that packages up the insights and ideas that we learn from both inside and outside of Google. Today we’re launching our second edition, the “People” issue. It explores the latest technologies connecting us and the big ideas driving society forward.

One way we can gain insight into people’s actions, intentions, and future actions is through their search behavior. When looked at in aggregate, queries can speak volumes. In “Predicting the Present”, our chief economist Hal Varian talks about how you can use publicly available tools like Insights for Search and Google Correlate to this end. In his words:

Few would argue that online display advertising is playing an increasingly important role in the marketing mix. While we frequently talk about how the vast majority of our top advertisers have run a Google display campaign in the last year while continuing to increase their investment, today we’re shining a light on some specific examples.

For each brand we’re highlighting today, display was an integral part of their broader marketing strategy. To make it work, they tapped into a robust display advertising toolbox and applied targeting, creative, measurement and optimization solutions that made the most sense for their campaign objective. Let’s take a look at the results.

Airbnb increased the number of nights booked from 800,000 to 2 million with help from remarketing on the Google Display Network and TrueView video ads on YouTube. (Read case study)

Earlier today we announced several exciting new additions to Google+, including many on mobile. We’d like to announce one more addition for our AdWords advertisers, +1 on the Google Display Network.

Since its introduction on search results and search ads, the +1 button has been installed on over a million websites across the web with over 4 billion impressions daily. Starting early October we’re expanding that to include display ads across the web on both desktop and mobile. For the first time, you’ll be able to run social-enabled ad campaigns that work across millions of sites in over 40 countries around the world.

If you’re running display ads through the Google Display Network you may begin seeing the +1 button and personal annotations with your ads. With a single click, people can recommend the ad’s landing page to their friends and contacts.

Incorporating personal recommendations into display ads has the potential to change the way people view advertising. A display ad becomes much more powerful when people can see which of their friends and contacts have chosen to endorse it.

For example, take Elaine, who sees an ad for discount flights. She +1’s the ad, thinking her friends might value similar deals. Now when Elaine’s friends and contacts are logged into Google and see the discount flight ad on any of the millions of GDN partner websites, they’ll see Elaine’s picture across the bottom of the ad with a note saying she +1’d it.



Elaine’s friends and contacts will also be more likely to see the ad. Because a recommendation from a friend is such a strong signal of relevance, the Google Display Network gives ads that have been recommended an extra boost by including them in the auction for any page a friend visits. Of course, if you’re targeting specific placements or audience segments (including interest categories and remarketing lists), your ads will only show on pages that match those restrictions. Additionally, your ads will never show on any placement or category on an exclusions list.

What’s even better is that the +1 button on display ads will work together with +1 buttons on search results, search ads, and websites. A single +1 applies to the same content across the web, no matter where it appears.

On the Google Display Network (GDN), the +1 button will be added to image, animated GIF, Flash, Display Ad Builder ads and select mobile inventory. You can also choose to include the +1 button on your DoubleClick Rich Media ads, which can run on or off the GDN.

We’re confident from our initial experience with the +1 button on search that this’ll be a great addition to your GDN campaigns. However, if you’re not sure that you want the +1 button and recommendations associated with your ads, starting today you can opt-out at the campaign level in AdWords under campaign settings.

To learn more about the +1 button and how it affects your ads and search results, visit our +1 button site.

Published by Eider Oliveira, Senior Software Engineer

If you’re designing display ads and have direct response goals, your ads need to catch the user’s eye, convey key information, and encourage them to click and explore your website. To get you started, we’ve put together the top ten tips learned through the collective experience of hundreds of Google AdWords account teams. These ten tips will help drive effective direct response marketing campaigns.

1. Call-to-Action
A call-to-action phrase or button encourages users to click on your ad and clearly lets them know what is coming next. While direct call-to-actions such as “Buy Now!“ may be common, they can also be too insistent. Using indirect call-to-actions like “Explore Now“ or short phrases such as “Travel Your Dream“ help encourage action without demanding a strong commitment.

2. Call-to-Action in Every Frame

Include a call-to-action & key message in every frame of your ad – especially the final frame. This ensures that you get across these two very important points no matter when the user's attention is drawn to your ad. When your animation stops, your ad will continue to compel action from users.

3. Company or Brand logo
Keep your brand or product logo in front of users in all frames. This will highlight your brand and can heighten credibility and increase your click-through rate. If this isn’t possible, include your logo in the final frame of animated ads to ensure your brand shows after animation has ended.

4. Pricing and Promotion
The more information on pricing that a user can gain from your display ad, the better. Consider providing promotional pricing to the audiences your ad is reaching. Discount offers supported by discount codes can help attract attention. If users don’t like the price or terms of your offer, they won’t click on your ad. Pre-qualifying users can save you the cost of that click.

5. Clear Value Proposition
Include a clear, compelling message highlighting the benefit of your product or service. If your ad is animated,

consider presenting a value proposition in each frame. Users should feel as though they are missing out on something by not clicking.

6. Sense of Urgency
Create a sense of urgency in your ad. Referring to deadlines or limits in quantity and availability can persuade users to give your message consideration right away.

7. Coordinate Colors & Images
Customize the color scheme of your ad to match your image or logo, and use easy-to-view colors for backgrounds and fonts. Extremely bright colors can be unpleasant and difficult to read. Using transparent PNG-format images can greatly improve aesthetics within your ad.

8. Balance Text & Images
Take advantage of both text and images to convey your message. Text and images are processed by different parts of the brain. Integrating both into your ad – harmoniously – can help you influence viewers cognitively and emotionally. Complementary text and images may help viewers remember your ad long after they have seen it.

9. Relevant Landing Page
Direct users to the most relevant landing page where the product or service is described in detail. The message on the page should match the message or promotion in your ad. This can have a positive impact on your users, conversion rate, and quality score. Remember to match the look & feel of your ad to the landing page.

Display Ad

Landing Page

10. Cast a Wide Net

Create your ad in every standard size or format to ensure that it reaches all of the highest performing corners of the Google Display Network. Some sites only accommodate specific formats and ad sizes. A full suite of ad sizes will improve your ad’s chances of appearing on those sites.

You can find these ten tips on the Display Creative Checklist website here.

Posted by Lauren Barbato, Inside AdWords crew

We’re excited to announce a new metric in AdWords, top of page bid estimates, to provide additional assistance in optimizing your ads to show above the search results. Analogous to first page bid estimates, this metric approximates the cost-per-click (CPC) bid needed for your ad to appear regularly in the top positions above the search results.

This feature complements the new “Top vs. side” report segment, which allows you to see how your ads perform above and to the side of Google search results. This information helps you better optimize your search campaigns by more deeply examining the relationship between your ads’ locations and their clicks and conversions. On average, ads that appear above the search results tend to get substantially more clicks than ads that appear on the side. Using this information in conjunction with the new top of page bid estimates can give you greater insight with which to plan your bidding strategy.

Note: While the top of page bid estimates can help guide your bid planning, bidding higher than the top of page bid estimate will not guarantee a top ad position. Ad position will still depend on Quality Score, your CPC bid, your budget and account settings, and user and competing advertiser behavior.

Here’s how you can view your top of page bid estimates:

• Go to the Keywords tab.
• Click the Columns button.
• Select Customize columns from the drop-down menu.
• Check the Est. top of page bid box and click Save.

(click for full-size image)

Visit the AdWords Help Center to learn more about top of page bid estimates.

Posted by Andrew Truong, Inside AdWords crew